Little Renegades Return Policy 

U.S. Returns 

Here at Little Renegades we understand that sometimes the path to mindfulness is different for everyone. 

If you’re looking to return your order for whatever reason, we're here and happy to help! We offer returns within 14 days of receiving your order. You can return your product for a refund minus the cost of shipping to the original payment method. Please contact info@littlerenegades.com for assistance processing your return. 

Kindly note the following exceptions to our return policy: 

  • Discounted items are final and cannot be returned or exchanged
  • For sanitary purposes Kids Yoga Mats are FINAL SALE; no exceptions
  • Returned items must be returned in original packaging
  • Returned items must have no visible signs of wear or use

Canadian Returns 

Canadian orders are final sale. Unfortunately, we are unable to offer Canadian returns at this time. If your Canadian order arrived damaged or if it has not arrived. Please contact info@littlerenegades.com for further assistance. 

Exchanges 

We are unable to offer exchanges, but you are more than welcome to request a return within 14 days for a refund and place a separate order if you wish to exchange. 

Refunds 

Refunds will be issued after your return is received and inspected. Refunds take 5-7 business days to appear on your bank statement. You will be notified via email when your refund has been processed. 

Shipping 

Since we are a small business and offer flat rate shipping to ensure orders arrive at their destination in a timely manner that is equal in price for all customers it is not sustainable for us to offer return shipping at no additional cost. Customers are responsible for paying for the shipping costs associated with returning your order. Depending where you live, the time it may take for your returned product to reach our warehouse may vary. If you are returning items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned items. Shipping Labels can be purchased by emailing info@littlerenegades.com. You have 14 days from the day your order arrives to request and send your return.

Damaged 

While we strive to ensure our orders arrive on time and in perfect condition. Sometimes things can go wrong during the hustle and bustle of shipping. If your order arrived damaged please email photo proof to info@littlerenegades.com within 14 days of your order's arrival. We are more than happy to send out a replacement order. For lost orders please contact infor@littlerenegades.com for assistance. 

Lost/Stolen Orders: During these trying times there has been an increase in online ordering. We also acknowledge that lost/stolen packages have also increased. Little Renegades is more than willing to ship out 1 replacement order free of charge. If a second replacement order is required, the customer will be responsible for shipping fees related to reshipment. Unfortunately, we are unable to support a third replacement order at this time. You have 30 days from the date your order was delivered to submit a claim. No Exceptions. For more questions regarding this policy please send us an email at info@littlerenegades.com 

 

Fine Print 

  1. Creating your return will require a printer
  2. You may request to return your order for a refund minus the cost of shipping within 14 days of your order's arrival. 3. Sale Items are final sale
  3. All returned items must be returned in their original packaging and in good condition.
  4. Returns will not be accepted for items which do not include all original packaging
  5. Refunds can take up to 5-7 business days from the day we receive your return. We will refund your return minus the cost of shipping using your original form of payment only. You will be notified via email when the refund has been processed. Please note that your bank or payment method may require additional time to process the transaction and credit your account
  6. We hold the right to deny refunds if the returned order does not meet the return policy requirements. If this occurs, you will be liable for shipping the item back to you.
  7. We are unable to offer Canadian returns at this time.

Order Modification Policy 

Updated June 21, 2021 

Order Modifications and Order Cancellations 

We are a tiny but mighty team. Our warehouse works quickly and efficiently to ensure orders are shipped out as soon as possible. Because we are busy working on getting your order out as fast as we can, we are unable to accommodate order cancellations or order modifications including address changes once an order has been placed. No Exceptions. 

Some Useful Tips 

We would hate for you not to receive your order. Here are some tips to ensure that you receive your order without experiencing delays. 

  • Please make sure that the shipping address is correct as we are unable to redirect or modify your shipping address once an order has been placed.
  • Security is important to us. Please ensure that you are using the correct payment method. If using third party payment sometimes payment information for multiple people is housed under one account. We are unable to update payment information once payment has been accepted.
  • If you are shipping to an address that has mail rooms, mail lockers, concierge. Please keep checking in on your tracking information to stay up to date with expected delivery dates to avoid any lost or stolen packages.

Returns can be requested within 14 days of receiving your order. Refunds will be issued after orders have been inspected and checked to make sure items meet our return requirements. Please contact info@littlerenegades.com to request assistance with a return. 

Price Adjustments 

  • We do not make price adjustments on any past or future orders.
  • We do not honor sale prices for items if the sale has ended.
  • We do not offer price adjustments for forgotten discount codes. Please feel free to use the discount code on your next purchase from Little Renegades.
  • We do not offer price adjustments due to currency conversions.

Availability